At Sinister FX, the warranty on our masks is second to none. We offer a lifetime guarantee against rips and tears. We take pride in the masks that we make and we stand behind our work 110%. If your mask ever rips or tears and was not done so under normal conditions from being worn, simply email first and we will work through the easy process of getting you mask repaired. Email us at SinisterFX@hotmail.com, Facebook us, or give us a call.
We will not repair masks under the warranty If we feel the mask was damaged from neglect (ie. fire, scissors, hail storm, zombie apocolypse, etc)
To repair a mask, follow these easy steps
1)Ship your mask to us
2)Include a piece of paper with your return shipping address
3)We will contact you when it arrives to discuss damage and repair process & expectations
4)Once repaired, we will mail the mask back to you, less shipping and handling (exact amount for shipping back)